Privacy Policy

Effective Date: July 2, 2026
Last Updated: July 2, 2026

Welcome to the RRHEA Privacy Policy. At RRHEA, we believe every connection should start with respect and honesty — especially when it comes to your personal information. This Policy explains how we collect, use, and protect your personal information when you use the RRHEA mobile application ("App") and our website at rrhea-app.com ("Site").

When we say "RRHEA," "we," "us," or "our," we mean RRHEA App LLC, the company that operates the RRHEA dating app. By using our App or Site, you agree to this Privacy Policy.

Have questions about this Policy? Contact us at support@rrhea-app.com.

We may update this Policy from time to time. The most current version will always be available at rrhea-app.com/privacy-policy. We will notify you of any material changes by email or through the App.

1. What Information Do We Collect?

We collect information you provide directly and information generated through your use of the App.

1.1 Registration Information

When you create a RRHEA account, we collect:

• Name and username
• Email address
• Password (securely hashed — we never store it in plain text)
• Age
• Gender and sexual orientation
• Location (city or GPS coordinates)
• Height

1.2 Profile Information

Information you choose to add to your profile, including:

• Biography
• Photographs (up to 6)
• Severity level (L0–L7)
• Gut Tags (e.g., IBS, Crohn's, Ulcerative Colitis, Lactose Intolerance, Celiac, etc.)

1.3 Social Login Information

If you sign in with Apple, Google, or Facebook, we receive limited information from these providers:

• Apple: Your Apple login, a name (which you can edit), and an email address. You can choose to use your personal email or Apple's private relay email.
• Google: Your name, email address, and profile picture.
• Facebook: Your name, email address, and profile picture.

We use this information only to create and authenticate your RRHEA account.

1.4 Purchase Information

If you purchase Premium, Profile Boosts, Super Likes, or merchandise, we record:

• The type of purchase (e.g., premium, boost, super_likes)
• The purchase amount
• The date of purchase

All payments are processed through PayPal. RRHEA never sees, collects, or stores your payment card details, bank account information, or PayPal password. Merchandise purchases are processed through Shopify. See Section 7 for details on third-party services.

1.5 Messages

When you chat with matches, your messages are stored securely in our database to enable real-time messaging and message history across devices.

1.6 Geolocation Information

If you grant RRHEA location permission on your device, we collect your GPS coordinates to:

• Show you profiles of people near you
• Calculate and display distances between you and other members
• Enable location-based filtering

If you prefer not to share GPS, you can manually enter a city or zip code instead.

You can turn off location access at any time: iPhone — Settings > Privacy & Security > Location Services > RRHEA

1.7 Device Information

We collect basic device information to ensure the App functions properly, including your device model and operating system version.

1.8 Photo Information

Photos you upload are screened on your device using Apple's Vision framework for prohibited content before being accepted. This check happens entirely on your iPhone — no photos are sent to external servers for moderation. Accepted photos are stored in your profile and synced to the cloud.

1.9 Website Cookies and Server Logs

When you visit our website at rrhea-app.com, we do not use advertising, analytics, or tracking cookies, and we do not track you across other sites. Any cookies we use are strictly necessary for the website to function. As with most websites, our hosting provider may automatically record standard server logs — such as your IP address, browser type, and the pages you request — for security and reliability. These logs are retained only for a limited period. You can block or delete cookies at any time through your browser settings.

2. How Do We Use Your Information?

We use your information to:

• Provide and operate the RRHEA dating service
• Create and maintain your account and profile
• Show your profile to other members based on compatibility, location, and preferences
• Enable matching and messaging between mutual likes
• Process purchases (Premium subscriptions, Boosts, Super Likes)
• Sync your data across devices so you can log in from any iPhone
• Enforce our Terms and Conditions and Community Guidelines
• Protect the safety and security of our members
• Respond to support requests
• Improve the App based on usage patterns

2.1 Matching and Filtering

RRHEA uses your profile information to show you compatible profiles. Factors include:

• Your sexual orientation and gender preferences
• Your location and distance preferences
• Severity level filters you apply
• Age range filters you apply

2.2 Moderation

We use on-device photo screening to prevent prohibited content from being uploaded. We also review reports submitted by members and may suspend or ban accounts that violate our Community Guidelines.

2.3 Push Notifications

With your permission, we may send push notifications to your device — for example, to alert you about new matches, messages, or account activity. Delivering them may involve a device push token used only to send you these notifications. You can turn push notifications on or off at any time through your device settings or the App's notification settings.

3. What Information Can Others See?

When you use RRHEA, other members can see the information you put on your profile, including:

• Your name, age, and photos
• Your bio
• Your severity level and Gut Tags
• Your city (not exact coordinates)
• Your height, gender, and orientation

We encourage you to think carefully about what you share. Do not put sensitive information on your profile such as your full address, phone number, email address, financial details, or government ID numbers.

Messages are only visible to you and the person you are chatting with.

4. How Do We Protect Your Information?

4.1 Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information. Your data is stored with Supabase, an established backend platform, using measures that include:

• Encryption in transit via HTTPS/TLS
• Row-level security policies that restrict data access to the account owner
• Passwords that are hashed rather than stored in plain text

No method of transmission over the internet or method of electronic storage is completely secure, however, so while we work to protect your personal information, we cannot guarantee its absolute security.

4.2 Sensitive Health Information

Your severity level and Gut Tags are considered sensitive health data. Providing them is entirely optional and voluntary — you can create a profile and use RRHEA without them. We use this information only to match you with compatible profiles and to power your discovery filters; we do not use it for any other purpose.

You can edit or remove your severity level and Gut Tags at any time from your profile (Edit Profile), and removing them stops their use for matching going forward. Where applicable law requires it, we process this sensitive data on the basis of your explicit consent, which you provide by choosing to add it and which you can withdraw at any time by removing it.

We treat this information with great care. It will never be sold, shared with advertisers, or disclosed to health insurers or any other third party.

4.3 Authentication Security

Account authentication is handled by Supabase Auth, which supports industry-standard security practices including secure token management and OAuth 2.0 for social logins.

5. How Long Do We Keep Your Information?

We retain your personal information for as long as your account is active and as needed to provide our services.

• Profile data: Retained while your account is active. Deleted when you deactivate your account.
• Messages: Retained while both users' accounts are active. Deleted when either user deactivates.
• Purchase records: Retained for 6 years after account deletion for tax and audit purposes.
• Reports and blocks: Retained for the duration needed to enforce community safety.

When you deactivate your account, your profile, matches, and messages are permanently deleted. Purchase records are retained only as required for legal and financial obligations.

Account deletion may take a reasonable period of time to complete across our active systems and routine backups. We may retain certain information after deletion where necessary to comply with our legal obligations, resolve disputes, enforce our agreements, or maintain records relating to fraud, safety, and security. Any such retained data is kept only for as long as legally necessary and is then deleted.

6. Legal Bases for Processing (EU/UK GDPR)

If you are in the European Union or United Kingdom, we rely on the following legal bases under the GDPR to process your personal data:

• Performance of a contract: to create your account and provide the RRHEA service you request — matching, messaging, and related features.
• Consent: for optional information you choose to share, including precise GPS location and any health-related details (such as gut conditions). You can withdraw consent at any time.
• Legitimate interests: to keep RRHEA safe and reliable — security, fraud prevention, and content moderation — balanced against your rights and freedoms.
• Compliance with legal obligations: to meet requirements such as tax and accounting recordkeeping for purchases.

7. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information by editing your profile
• Delete your account and all associated data (Settings > Account Actions > Deactivate Account)
• Withdraw consent for location sharing at any time through your device settings
• Opt out of marketing communications

For users in the European Union and United Kingdom, you have additional rights under the GDPR including the right to data portability, the right to restrict processing, and the right to object to processing based on legitimate interests.

For users in California, you have rights under the CCPA including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. RRHEA does not sell your personal information.

To exercise any of these rights, contact us at support@rrhea-app.com.

When you submit a privacy rights request by email, we will respond within 48 hours of receiving it. We may first need to verify your identity before acting on your request, and if fulfilling it requires additional time, we will let you know in that email.

8. Third-Party Services

RRHEA uses the following third-party services:

• Supabase — Authentication, database storage, and real-time messaging. Supabase processes and stores your account data, profile information, matches, and messages.
• PayPal — Payment processing for in-app purchases (Premium, Boosts, Super Likes). RRHEA never receives or stores your payment card details.
• Shopify — Merchandise sales through our online store.
• OpenStreetMap Nominatim — Location geocoding (converting city names or zip codes to coordinates). Only the city name or zip code is transmitted — no personal information.
• Giphy — GIF content in chat messages, loaded via public CDN URLs.
• Apple, Google, Facebook — OAuth authentication for social login. Only your name and email are shared with RRHEA.

We do not use any tracking, analytics, or advertising services. We do not share your personal information with advertisers.

9. Legal Disclosures

We may disclose your personal information if we are required to do so by law, or in the good-faith belief that such action is necessary to: (a) comply with a legal obligation, court order, subpoena, or other valid legal process; (b) respond to a lawful request from a government agency or law enforcement; (c) protect and defend the rights, property, or safety of RRHEA, our users, or the public; or (d) detect, prevent, or investigate fraud, security issues, or violations of our Terms. Where permitted by law, we will make reasonable efforts to notify you before disclosing your information in response to such a request.

10. Children's Privacy

RRHEA is intended for users aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If we learn that we have collected information from a person under 18, we will delete it immediately.

11. International Data Transfers

Your data may be stored and processed in the United States or other countries where our service providers operate. By using RRHEA, you consent to the transfer of your information to these countries. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Safety and Reporting

RRHEA has zero tolerance for harassment, body shaming, mockery of health conditions, unsolicited explicit content, or discrimination of any kind. You can:

• Report a user by long-pressing a message or using the menu on their profile
• Block a user at any time — they will be removed from your matches and prevented from seeing your profile
• All reports are recorded and reviewed. Accounts with multiple violations will be suspended or permanently banned.

If you believe you or someone else is in immediate danger, contact your local emergency services (911 in the US).

13. How to Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at:

Email: support@rrhea-app.com
Website: rrhea-app.com

RRHEA App LLC
8561 Cole Crest Drive
Los Angeles, CA 90046
United States

By using RRHEA, you acknowledge that you have read and understood this Privacy Policy.

Terms and Conditions of Use

Effective Date: July 2, 2026
Last Updated: July 2, 2026

Welcome to RRHEA's Terms and Conditions of Use (these "Terms"). This is a contract between you and RRHEA App LLC ("RRHEA," "we," "us," or "our"). Please read these Terms before using the RRHEA mobile application ("App") or our website at rrhea-app.com ("Site"), because once you access or use the App, you are legally bound by these Terms. Please also read our Community Guidelines and our Privacy Policy.

If you subscribe to RRHEA Premium, your subscription will automatically renew at the end of each period unless you cancel in accordance with Section 6 below.

Section 13 of these Terms contains an arbitration agreement. By agreeing to these Terms, you agree that disputes will be resolved through binding arbitration on an individual basis. You may opt out within 30 days of accepting these Terms.

1. RRHEA Rules

To create an Account you must:

• Be at least 18 years old or the age of majority under the laws of your home country, whichever is greater
• Be legally permitted to use the App by the laws of your home country

We monitor for underage use and will terminate, suspend, or request verification of any Account if we have reason to believe the user may be underage.

You can create an Account by registering with your email address and password, or by signing in with Apple, Google, or Facebook. If you use a social login, you authorize us to access the limited information provided by that service (such as your name and email address) to create your Account.

You may not use another person's Account or share your Account. You are responsible for maintaining the security of your credentials and for all activity under your Account.

You may delete your Account at any time by going to Settings > Account Actions > Deactivate Account. When you deactivate, your profile, matches, messages, and associated data will be permanently deleted in accordance with our Privacy Policy.

Account deletion may take a reasonable period of time to complete across our active systems and routine backups. We may retain certain information after deletion where necessary to comply with our legal obligations, resolve disputes, enforce our agreements, or maintain records relating to fraud, safety, and security. Any such retained data is kept only for as long as legally necessary and is then deleted.

We reserve the right to terminate or suspend any Account, restrict access to the App, or take any action to enforce these Terms. We may do so at any time, in our sole discretion, for: (1) violating these Terms or Community Guidelines, (2) conduct on or off the App that we determine to be inappropriate or harmful, or (3) where we reasonably determine it is necessary to protect RRHEA or its users. If your Account is terminated, you will not receive a refund for paid services.

If you believe we made a mistake, you may appeal by contacting us at support@rrhea-app.com within six months.

2. Types of Content

There are three types of content on the App:

• Your Content — content you upload (photos, bio, messages, etc.)
• Member Content — content other members provide
• Our Content — content RRHEA provides (the App itself, its design, software, databases, trademarks, and logos)

Content We Do Not Allow: Our Community Guidelines form part of these Terms. We do not allow content that:

• Is illegal or encourages illegal activity
• Is harmful to minors
• Is defamatory or libelous
• Infringes any third party's rights
• Shows another person without their consent
• Harasses, threatens, or demeans any person
• Is obscene, pornographic, or violent
• Is discriminatory or promotes hatred or bigotry
• Involves commercial activities, spam, or solicitation
• Impersonates another person or involves scams
• Contains malicious code or viruses
• Mocks or shames health conditions, including digestive conditions

Your Content: You are responsible for Your Content. By uploading it to RRHEA, you represent that you have all necessary rights and grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute it as necessary to operate the App. Do not post personal contact or financial information on your profile.

Member Content: Other members' content belongs to them. You may only use it for the purpose of connecting on RRHEA. You may not use it for commercial purposes, spam, harassment, or any unlawful purpose.

Our Content: All intellectual property on RRHEA is owned or licensed by us. We grant you a non-exclusive, limited, personal, non-transferable, revocable license to use the App. You may not copy, modify, distribute, sell, or create derivative works from Our Content.

3. Restrictions on the App

You agree to:

• Comply with all applicable laws
• Use your real name and real age
• Use the App in a safe, inclusive, and respectful manner
• Adhere to our Community Guidelines at all times

You agree that you will not:

• Act in an unlawful, dishonest, abusive, or discriminatory manner
• Misrepresent your identity or age
• Stalk or harass any other user
• Use the App for deceptive or manipulative purposes
• Use automated tools, bots, or scrapers to access the App
• Attempt to reverse-engineer or decompile the App
• Submit false reports or appeals

You can report abuse by long-pressing a message and tapping "Report," or by using the menu on a user's profile. You are solely responsible for your interactions with other users.

4. Health Information

RRHEA is designed for people who experience digestive challenges. By using the App, you acknowledge that:

• Your severity level (L0–L7) and Gut Tags are visible to other members
• This information is considered sensitive health data and is treated with great care
• We will never sell or share your health information with advertisers, health insurers, or any third party
• You share this information voluntarily
• You should not pressure others to disclose more health information than they are comfortable sharing

5. Privacy

For information about how RRHEA collects, uses, and shares your personal data, please see our Privacy Policy. By using RRHEA, you acknowledge that we may use your data in accordance with our Privacy Policy.

Nothing in these Terms limits or waives any rights you may have under applicable data protection and privacy laws, including the EU/UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CPRA).

6. Payment Terms

In-App Purchases: RRHEA offers the following for purchase:

• RRHEA Premium — $9.99/month (includes Rewind, See Who Likes You, and Incognito Mode)
• Profile Boost — $2.99 (24-hour boost to the top of the deck)
• Super Likes — $2.99 (pack of 5)

Merchandise is available separately through our Shopify store.

Payment Processing: All In-App Purchases are processed through PayPal. RRHEA never collects or stores your payment card details or PayPal password.

Auto-Renewal: RRHEA Premium is a recurring monthly subscription. YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW UNLESS YOU CANCEL BEFORE THE END OF THE CURRENT PERIOD. Deleting your Account or removing the App does not cancel your subscription.

Canceling: To cancel your Premium subscription, contact us at support@rrhea-app.com. You may continue using Premium features until the end of the paid period.

Refunds: Generally, all charges are nonrefundable. For subscribers in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin: YOU MAY CANCEL WITHOUT PENALTY AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY FOLLOWING YOUR SUBSCRIPTION DATE.

7. Push Notifications

We may send you push notifications. You can control these through your device settings or the App's notification settings.

8. Disclaimer

THE APP, SITE, OUR CONTENT, AND MEMBER CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. RRHEA DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

RRHEA IS NOT RESPONSIBLE FOR THE CONDUCT OF ANY USER, WHETHER ON OR OFF THE APP. RRHEA DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON ITS MEMBERS.

RRHEA DOES NOT PROVIDE MEDICAL ADVICE. THE SEVERITY LEVELS, GUT TAGS, AND OTHER HEALTH-RELATED FEATURES ARE FOR SOCIAL MATCHING PURPOSES ONLY AND SHOULD NOT BE CONSIDERED MEDICAL DIAGNOSES OR RECOMMENDATIONS.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, RRHEA WILL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE APP.

RRHEA'S TOTAL LIABILITY WILL NOT EXCEED THE AMOUNT YOU HAVE PAID TO RRHEA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

10. Indemnity

You agree to indemnify, defend, and hold harmless RRHEA and its officers, directors, employees, and agents from any claims, demands, losses, damages, liabilities, costs, and expenses arising out of: (a) your use of the App, (b) Your Content, (c) your violation of these Terms, or (d) your interactions with other users.

11. Third-Party Services

The App uses third-party services including Supabase (authentication and data storage), PayPal (payments), Shopify (merchandise), OpenStreetMap (location geocoding), Giphy (GIF content), and Apple, Google, and Facebook (OAuth authentication for social login). Your use of these services is subject to their respective terms and privacy policies.

12. Intellectual Property

The RRHEA name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of RRHEA App LLC. If you believe content on the App infringes your copyright, contact us at support@rrhea-app.com.

13. Arbitration and Dispute Resolution

Agreement to Arbitrate: You and RRHEA agree that any dispute arising out of or relating to these Terms or the App will be resolved through binding arbitration on an individual basis, except that either party may bring claims in small claims court if eligible.

YOU AND RRHEA AGREE THAT EACH MAY BRING CLAIMS ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION.

The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitrator's decision will be final and binding.

Opt-Out: You may opt out by sending written notice to support@rrhea-app.com within 30 days of first accepting these Terms.

Governing Law: These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

14. Safety

We use on-device photo content moderation to screen photos for prohibited content before they are added to profiles. We also rely on user reports to enforce our Community Guidelines.

You can report a user by long-pressing a message and tapping "Report," or by using the menu on their profile. RRHEA will not disclose your identity to the reported user.

Consent is required at all times. Everyone on RRHEA is expected to respect boundaries. If you believe you or someone else is in immediate danger, contact your local emergency services (911 in the US).

15. Changes to Terms

We may revise these Terms from time to time. The most current version will always be available on our Site. Your continued use of the App after changes are posted constitutes acceptance of the revised Terms.

16. Termination

You may terminate your Account at any time via Settings > Account Actions > Deactivate Account. We may terminate or suspend your Account at any time as described in Section 1. Upon termination, your license to use the App is revoked.

17. General

• Entire Agreement: These Terms, together with the Privacy Policy and Community Guidelines, constitute the entire agreement between you and RRHEA.
• Severability: If any provision is found unenforceable, the remaining provisions remain in full effect.
• Waiver: Our failure to enforce any right will not be considered a waiver.
• Assignment: We may assign our rights at any time. You may not assign yours without our consent.

18. Contact Us

Email: support@rrhea-app.com
Website: rrhea-app.com

RRHEA App LLC
8561 Cole Crest Drive
Los Angeles, CA 90046
United States

By using RRHEA, you acknowledge that you have read, understood, and agree to be bound by these Terms.